ESC-20 Home | Customer Service Training
ESC-20 Contact:
Mayra de Hoyos
Coordinator
Phone: (210) 370-5617
Fax: (210) 370-5754
mayra.dehoyos@esc20.net  

Customer Service

ESC-20 offers a wide variety of trainings for all levels of staff.  Trainings are customized to fit the individual needs of your school or district.  Examples of the various sessions are :

Deadly Sins of Communication
Pleasing Hard to Please Customers 
First Time Manager
How to Manage Generation X Employees
The Sandwich Generation: Balancing Home, Eldercare and Work
Stress Management
How to Overcome Negativity in the Workplace
Managing and Surviving Office Politics

Sessions can be half or full-day trainings. Optimum group size is 5-50 participants.

Brochure of Sessions, Scheduling and Pricing Structure (pdf)
Customer Service Cooperative Informational Flyer (pdf)

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1314 Hines Avenue, San Antonio, Texas 78208-1899 Phone: 210-370-5200 Fax: 210-370-5750

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